Getting confused on the level of service you need for your company? Don’t quite know what each model entails? Check this out:

Managed Services

Hourly Packages 

Ad hoc Services


Basic trouble-shooting

Follow up on outstanding issue

✅  1

Help-desk support for immediate response ✅  1

Preventive Maintenance

✅  1

Constant Monitoring of system


Easy Scalable Plan

Controlled IT Service Budget ✖ 2

Service Experience

Dedicated Team of Engineer

Service Consistency

IT Admin Services

Dedicated Project Manager for Project Management


Asset Management

Compliances check

IT forecasting and expansion planning

1: Deduct from the hourly package.

2: All issues will be deducted from the hourly package, and duration would vary based on the efficiency of the engineer.


Find out how these models work here: IT Support Services – How we offer our services

Computer Guys provides proactive IT support services. Find out why we don’t offer ad hoc services here: Ad Hoc IT Support for your business? You’re doing it all wrong.