#1 The makeshift help desk
You may have a staff who is rather well-informed on IT matters, and thus, appointed as the unofficial IT-Help desk in your office. Outsourcing IT management to professionals will allow him or her to focus on his own competencies, instead of spending a lot of time on IT issues that can be easily resolved by a trained individual.
#2 Dividing focus
When you outsource, another company is accountable for the IT infrastructure of your company to ensure that it is able to support the day-to-day operations and growth. Thus, it provides you with the room to focus on developing your own core business. Allow your outsourced IT department to execute their core business function, so that you will be able to execute yours.
#3 Scalable plans & growth
Your IT infrastructure may be working out for you now, but it may not be able to support your growth and expansion. An outsourced department will be able to advise you on the changes you will have to adopt to support such growth. As experienced IT professionals, they will also be able to coordinate these changes efficiently.
#4 Documentation & paperwork
Documenting hardwares and software licenses for auditing purposes can be quite tedious, but someone has to do it. It does not has to be you. This comes as part of the IT services of an outsourced department.
#5 Keeping up with changes
5. Keeping up with technology can also be a time-consuming process. By outsourcing, you are delegating this task to experienced IT professionals who will be in the best position to advise you on IT solutions that will work best for your company. Are you using the right IT products to increase your business’ efficiency and effectiveness?
#6 Outsourcing to the right guy for the right job
By outsourcing your IT department, you are transferring accountability and responsibility of your IT infrastructure to others with the right expertise and experience. You will not have to lose sleep over data protection, backup and recovery systems, security issues, and etc, especially in today’s business environment where cyber crimes are now on the rise. Outsourcing helps you to mitigate risks.
#7 Full-fledged servicing department
By outsourcing, you’ll have access to various talents and skill-sets to support your IT infrastructure. It’s like having various departments and teams (research and development, procurement, system administrators, project management, and etc) to support your IT needs, giving you access to resources that may not be available internally. The ROI of outsourcing will exceed that of hiring one staff and relying on this individual for all of your IT needs (software updates, security, data management, web services, procurement, and etc).
#8 Cutting down on overhead costs etc
Outsourcing will help to cut down on the costs and time that come with hiring a full-time staff: overhead cost, recruitment time, training time, certification cost, and etc.
#9 Not a one-man IT department
By outsourcing, you will not have to worry about shortage of IT manpower when your office’s delegated IT person(s) goes on leave. IT help will be readily available for all of your staff as and when they require it.